Frequently Asked Questions
If you don't see an answer to your question, please contact us!
Yes, the TrackStock app can track consigned inventory usage in a range of ways. It can send integrated auto-replenishment orders when items fall below a minimum. It can also consolidate orders & billing.
Here are all the ways to manage consigned inventory with TrackStock:
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A distributor rep can do vendor-managed inventory (VMI) cycle counts on-site with TrackStock Replenish. If counts are below the minimum for any consigned items, TrackStock will create a suggested order that is sent to the distributor’s ERP for (optional) fulfillment.
- A distributor’s customer can do self-service CMI (customer-managed inventory) with TrackStock Manage (or Manage Lite or Optimize) and scan items as they are used and pulled from inventory. TrackStock tracks usage and provides real-time visibility to on-hand inventory levels.
We offer bundled plans and also a la carte pricing that allows you to add optional features to a plan. Please see our TrackStock pricing page.
We offer a free 30 day trial where we help you upload your item list and give you the brief training required to teach you how to use the software. It is important for us to understand whether you want to order, cycle count, or pull items from inventory in order to track usage. We need to know if the inventory be consigned or customer-owned, as well as what technology you want to use to manage it: phone scans, RFID, SensorBins or electronic shelf labels. After the free 30 day trial, we offer free email support, as well as optional phone support for a small monthly charge.
** Coming soon! We will be offering an AI Agent for easy self-service assistance in how to use TrackStock.
Yes, we have integrated with most of the popular ERP systems along with Quickbooks. We can integrate with any business system you have, it just depends on what information you want to send or receive into TrackStock.
Yes, TrackStock includes a web app and a mobile app that scans QR codes or barcodes (that TrackStock helps you print) to order, count, transfer, receive, return, or pull items from inventory. The mobile app knows the item info, supplier name, location, package quantity, order quantity, min/max settings, and will trigger an auto-replenishment order if required.
TrackStock can use both barcodes or QR codes and helps you custom design the label with many more options that our competition offers.
We always strive to make TrackStock better and provide the best user experience. See our software release notes here.
Yes, we can track return to stock on consignment.
Yes, TrackStock can separate replenishment from billing cycles.
Yes, it is easy for a distributor to upload their latest pricing to TrackStock.
Yes, TrackStock can display a distributor's entire catalog and can show different pricing based on the customer.
