3 Ways eTurns Solves for Service Truck Inventory Management

Contractors who have a significant percentage of their business riding on service trucks are closely familiar with the inventory and record-keeping challenges such mobile offices can present.

At eTurns, we now have four new TrackStock features that make life, and documentation, easier for contractors who rely on service trucks.

Four of the most useful features for service truck inventory management are:

Signature capture  

With work orders in eTurns TrackStock, users scan parts used and labor required for the job. This new feature we have just added to our app is the ability for your technicians to click a button that causes the signature box to pop up, allowing the customer to provide a finger signature to confirm the work order.

Before and After Photo Capture

There's also now a button that allows you to take a photo, or choose an existing photo stored on your phone, and add that image to the work order as further documentation.

Grouping tools 

Often off-site repairs require highly specialized and costly tools and equipment. But it’s not cost-effective to put all those expensive tools on every service truck every time.

Voice Recognition

Just as we can ask Siri or Alexa to play a particular song or update us on the weather, eTurns offers users the ability to add, or remove, parts from a work order simply by voicing the request. In the near future, we expect to expand our voice recognition capabilities, to include the ability to initiate or complete a work order simply through a verbal command.

All three features greatly benefit electrical contractors, HVAC companies, delivery services, and any business where work is conducted primarily offsite. Using work orders within the eTurns TrackStock app means your technician never has to run to and from the office to complete paperwork–without the option of putting the paperwork aside for later–meaning they may forget to do it.

eTurns’ tool grouping feature allows you to create pre-assembled “tool kits” that include needed tools together under a single part number. This allows the technician to design a kit and specify what tools and quantity of tools they need.

Each group of tools is given a single number, so when a technician prepares for the next day, he can order the tool group from the main office and make sure it’s on the right truck at the right time.

As a result, technicians aren’t hauling around tools and equipment they don’t need, and other trucks aren’t heading off to job sites lacking the tools their job calls for.

Contact us to learn more about how we help manage service truck inventory